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customer story

MTN Nigeria grew West Africa customer base 15% with Splunk Observability

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mtn
Powering next-level fintech infrastructure to serve all of West Africa for over ten years, they couldn't imagine this being possible with a local content provider.
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mtn
industry
use case
Publishing rich multimedia and textual content across diverse marketing and e-commerce channels.
Integrations
Splunk
Citrix
Applications
  • Customer retention, Data Analysis
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The Vision

Seeking a holistic experience across regions and products

Africa’s leading telecoms brand, designing, developing, selling, and marketing footwear, apparel, and accessories. The company’s vision was to create a more comprehensive digital experience across regions and product lines, and to integrate with offline content at events such as Fashion Week. The goal was to build a content engine on top of Salesforce, the commerce engine, and a repository for catalogs and related content, such as images and videos.

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who we are

Converge Global Concept Technologies Limited is a technology services organization that specializes in the deployment of mission-critical technology systems, solutions and services. Our vision is to become the African leader in Information Technology solutions delivery.

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